Blog

21
Sep

Quarantine and Digest Updates

Significant changes are being made to the Quarantine and Digest services. The changes include many formatting improvements and new features. We will gradually be upgrading all accounts to receive these improvements over the next 4-6 weeks.

The changes have been aimed at streamlining the most commonly used functions and we believe it will make your interactions with these services less cumbersome and more efficient. We hope you’ll agree! Let us know by dropping a note to support@securence.com.

New features:

  • Allow – If you have access to your trusted senders (whitelist), you will now see an Allow action link next to each message in your digest. This will deliver the message to your inbox and add the sender to your list of trusted senders, to prevent future blocks. The message will also no longer appear in the quarantine (no need to delete it separately).
  • Block – If you have access to your blocked senders (blacklist), you will now see a Block action link next to each message in your digest. This removes the message from your quarantine and drops future messages from that sender by adding their address to your personal blacklist. You will no longer see messages in your quarantine or digest if you have chosen to block them.

Changed features:

  • Release – As before, this will deliver the message to your inbox. Now, by default, it also removes it from your quarantine view (no need to delete it separately).
  • Report False Positive – This option has been removed since it is no longer necessary. Securence’s machine learning algorithms take all released and allowed messages into consideration when analyzing for inaccurate signatures. By releasing or allowing a message, you are indicating to Securence that it is not spam.

Further details for administrators:

  • User-level quarantine and digests now filter out released messages by default. Released messages may be viewed by using the Advanced Search options in the quarantine. (“Allowing” a message also releases it, so those are filtered out by default as well)
  • As indicated above, messages matching user-level blacklists will no longer appear in the user’s digest or quarantine. However, they will still be visible in the domain-level quarantine for help desk support.
  • To simplify and improve mobile viewing, two columns have been removed from the digest: To and Type. The list of affected To addresses is now included at the bottom of the digest.
  • The date column has been replaced with a time column. Messages are still sorted by datetime with most recent first. Therefore, messages on the same date are grouped together with a date header.
  • The digest has an improved appearance in MS Outlook and on mobile devices.
  • The “From” column of the digests now displays the sender address found in the RFC5322.From header. Previously, the RFC5321.MailFrom (envelope sender) was displayed.
  • If you are eager to try out these new features on your domain, please let us know by e-mailing support@securence.com. Otherwise, look for these changes to be applied to your domain within the next month or so.
14
Aug

What is Encrypted Email?

Email encryption is one of those topics that gets very complicated very quickly. Pretty soon, most explanations end up using a bevy of complicated words and terms that may as well be another language. It doesn’t have to be this way, however, because the benefits of using encrypted email are simple, and the core concepts of email encryption can be easy to understand as well. Today, we decided to break down email encryption to its basics so you can learn what email encryption is and why it’s important for your business, without all the technical mumbo jumbo.

1. What is Email Encryption?

Email encryption is a way to protect your emails from being read by other people or computers. Essentially, what it does is scrambles an email heading out from your computer and reassembles it for the intended person. And when you receive an email, it scrambles it and puts it back together again before you read it, reducing the chances of any of the information getting into the wrong hands. By using encrypted email, the only people who will see an email is the sender and its intended recipients.

2. Why Do People & Companies Use Encrypted Email

Like most technological services, email encryption is used for a number of reasons. The overarching reasons, however, boil down to security and privacy. In general, companies use email encryption to meet security protocols. Since sensitive information is often sent through email, it is important for businesses to keep that information as protected as possible.

Email EncryptionPrivacy is the other major reason, and this is often why individuals will use email encryption for their own private email accounts. Since the online experience increasingly uses software to track the movements of people online, emails are becoming easier and easier to break into or spy on. With email encryption, those emails can travel more safely and can better maintain their privacy.

3. Do I Need Email Encryption?

Generally, email encryption is recommended for two reasons: because your email always has sensitive information, and because you should be compliant with security protocols.

First off, your email account has private information. Everything from emails about resetting passwords to notices from you bank include information that could compromise your confidentiality. So even when you think your email is mostly for confirming appointments and seeing who’s having a sale this week, they are actually loaded with stuff you want to keep to yourself.

Secondly, if you run a business that has clients, you should be taking steps to ensure any information sent between your two parties is confidential. This includes using encrypted email to help keep things secure.

Encrypted email is absolutely essential in the modern business world, but that doesn’t mean it needs to be complicated. The technology itself may be quite fascinating, but the benefits are immediate: with encrypted email, you will be safer, your company’s information will be safer, and you will enjoy a level of privacy previously unavailable through unencrypted email. Don’t take chances when it comes to email encryption, contact Securence today to see what we have to offer.

12
Aug

Why You Should Send Encrypted Emails

It goes without saying that email is an essential aspect of the modern business. No longer a helpful tool, it has become integral to how companies and people communicate, both internally and externally. Being as essential as it is, keeping your emails safe from prying eyes, and keeping your information protected, is also key to running your business, no matter the size or industry.

Email encryption services can help your company succeed, save money, and stay compliant with business standards and protocols. Here are just a few reasons why you need to send encrypted emails.

1. Client Confidentiality

In a world that is increasingly connected, privacy and confidentiality have become extremely important. For many modern businesses, especially business-to-business companies, having up-to-date security is integral to your business and its clients.

Encrypted email is just one of the ways you can help ensure your company has the right security protocols in place to protect your company, and your clients, from data breaches.

2. Increased Security

Imagine the following scenario: your website is hit with a DDoS attack, halting traffic heading to your website. In order to fix the problem, you request a password change for your server. That is sent to you through an unencrypted email, meaning that anyone looking at your inbox has access to that password, and now the backend of your entire website. Not only is your site compromised, but all of its data is in the hands of someone else. At best, this is an extreme liability; at its worst, the people who visit your site are now vulnerable, all because of a single email containing a critical password.

Email EncryptionEmail encryption helps to protect your company from these sorts of events, which can occur through a number of unintentional and intentional communications. Without the right protections, even a simple password reset email can end up as a far worse situation.

3. Secure Financial Transactions

We often think of inboxes as filled with communications and, as a result, tend to overlook just how much information is stored in those communications. We also tend to forget that things like bank transfers happen through our email accounts, and those can often be tied directly to our bank accounts. Regular, insecure email accounts leave you and your company open to people who are spying on and possibly stealing money and information related to your finances, and that can cause severe problems for your company’s longevity and ability to remain financially stable. But encrypted emails can help stop people from learning your financial dealings through your communications, and thus can keep your company protected.

With our modern dependency on email, it is extra important that you take all of the steps necessary to ensure that this email is protected. After all, important and confidential information is transferred through email every day, and it is your responsibility to ensure that it is away from prying eyes.

If you are in the need for email encryption services, Securence can help. With our email encryption technology, we can provide the maximum security for your most sensitive email communications and protect your business.

17
May

Be safe from WannaCry

What’s the big deal?

Over the weekend of May 13-14 2017 news broke of a new Ransomware called WannaCry.  This Ransomware affected some large institutions.

WannaCry uses a vulnerability in Window’s file sharing to spread from one infected computer to another.  This vulnerability was discovered by the NSA and kept secret until someone hacked the NSA and eventually leaked the information publicly.  The vulnerability was patched in Microsoft’s March 14, 2017 software update.  This was a month before the vulnerability was publicly exposed on April 14,2017.

This exploit may be known as other names or be associated with some of the following terms:

  • MS17-010
  • EternalBlue
  • DoublePulsar
  • WannaCrypt
  • WanaCrypt0r 2.0
  • Wanna Decryptor

How do you protect your computers?

Patch your systems

The most important thing to do to protect your systems from this infection is to update your Windows systems.  There is a patch available for all supported Windows operating systems as well as these no-longer-supported Windows systems:

Run versioning backup software

Versioning backups are critical, if you only have the most recent version of a file, you will have a backup of the already encrypted file, this is not helpful.  You must have the option to choose a backup from before the Ransomware started encrypting files.

 

Are Securence Signatures up to date to block WannaCry?

Some Intrusion Detection Systems have signatures for WannaCry, but, there are no specific signatures for emails.  So far, WannaCry spreads exclusively through SMB protocol attacks, not email.  Future variants may use different vectors as noted above.

How does Securence protect against WannaCry?

Securence uses multiple virus engines to identify malicious content in emails and they are all automatically updated as quickly as the A/V vendor publishes new signatures.  Unfortunately, recently A/V engines have been ineffective identifying the newest phishing and ransomware messages.  Securence has developed significant identification techniques to block these messages.  Thousands of malware emails are blocked every day by these techniques.

 

If current or future WannaCry attacks are spread via  emails they will likely use the same tactics as previous ransomeware and viruses:

  • Attached executables
  • Zipped executables
  • Password protected zipped executables
  • Word macro viruses
  • Javascript attachments
  • Links in email bodies
  • Links in attachments
  • Many other methods

When they do, Securence is ready.

17
May

Security, Efficiency and Value : Discover Securence’s Email Filtering for Schools, Colleges & Universities

School is a very different place from what it was just 10 or 15 years ago. From kindergarten and grade school, all the way through university, students, teachers and school administrators rely on web-based tools and email to get much of their work done.

However, for all the benefits of web-based learning, there are always security risks. In the past few years, there have been a number of alarming data breaches at colleges and universities. For example, the recent phishing scam that uses Google Docs to breach digital security and harvest sensitive information is a huge issue for schools and post-secondary institutions right now.

Even at the K-12 level, web security is a concern as students often store or share sensitive information—such as grades and teacher correspondence—online. When web use isn’t secure, not only can it result in serious risks; it also distracts administrators and teachers from their primary calling: teaching.

Fortunately, valuing security doesn’t have to mean taking your school’s operations offline. Securence provides security solutions to protect your data and keep things running smoothly. Here are just a few features that have K-12 schools, colleges and universities turning to Securence email filtering – a system that even prevents the latest threat from Google Docs’ phishing scam.

Security for Students

Securence’s robust virus and malware control keep external threats at bay. This is important because young students don’t always identify malicious emails or phishing schemes, putting them at risk of inadvertently compromising their email and the school’s computers. Having a tough and sophisticated filters make it difficult for security breaches to occur at a student level.

Additionally, Securence’s 30-day shadow feature allows students to retain anything that goes through their inbox or outbox, helping them to avoid losing instructions, teacher correspondence and assignments.Email Filtering

Security for Teachers and Administrators

From a teaching and administrative perspective, email security is important, but so is operational ease. Securence’s administrator controls provide instant help desk access to resolve email issues, so teachers and administrators can return to their work quickly. The email re-delivery feature ensures no sent or received emails will be lost when issues arise. Additionally, email continuity allows email to keep functioning during an outage, ensuring that teachers and administrators won’t lose their ability to continue vital communications with school boards, parents or students.

Record keeping is another aspect of school administration that has been moving online. Reliable record keeping is important, especially when a student’s academic history is at stake. Securence’s email archiving (www.securence.com/email-archiving-solution) feature allows you to store emails for an indefinite period of time, ensuring you never lose any important communications.

Of course, as with student email, Securence provides advanced malware security for both in and outbound email, protecting mailboxes on the domain as well as recipients of email from the school.

Securence is compatible with Office 365, Google apps and on-premise email systems, so administrators can operate any of those systems while enjoying the benefits of Securence.

Securence Fits the Budget

All schools want strong email security features, but some feel they have to go without because of budget restrictions. Fortunately, Securence offers some of the industry’s best educational pricing, making it a valuable choice.

Are you ready to improve your school’s email security and efficiency? Contact Securence today to see what we have to offer.

4
Nov

How Small Businesses Can Benefit from Low Cost Email Archiving

Small businesses today are increasingly relying on email as their primary mode of communication. In fact, many new startups are using smartphones as their primary mode of doing business. With such an emphasis on email, it’s important that small businesses use a low cost email archiving service to store all their emails.

Low cost email archiving services create a copy of every email on your account, or on your business’s account, and store them in an offsite server. No matter what the email is, it will be recorded in the archive, even if it is deleted on someone’s account. The extreme level of transparency has numerous benefits for small businesses. These are just a few of the ways that small businesses benefit from a low cost email archiving service.

  1. ComplianceLow cost email archiving is used by thousands of small businesses

Transparency is of the highest importance to today’s small business. Many small businesses rely on outside funding to help them succeed, and these outside institutions require absolute transparency for their financial support. Without doing your due diligence and archiving your company’s emails, you could end up compromising your business’s future. With low cost email archiving, every email will be stored and easily accessible, keeping you compliant with your most important business relationships.

  1. Legal Protection

Operating in today’s modern business world means you will probably end up in court at some point in time. The disputes may just involve sorting out simple business matters, but you should always be as prepared as possible. Email archiving helps you keep detailed, specific records of your email correspondences, some of which could help you in the event of a lawsuit or legal action. Without proper, low cost email archiving, you could end up losing a crucial piece of evidence that could protect your business from legal action.

  1. Disaster Recovery

Losing your emails can be disastrous. Besides the interruption of service, which can mean you’ll miss out on incoming mail, you will also lose all of your email conversations and threads. Without those conversations, you stand to lose an exceptional amount of information and will need to rely on people emailing you back to continue with the conversation.  Low cost email archiving can protect you.

  1. Fast Searching Capabilities

Finding specific emails can be a challenge for literally any person or business, no matter their size. Sometimes, you need to find old emails, even deleted emails, and email archiving makes the searching of your entire email server fast and simple. If you lost an attachment that you need or want to re-familiarize yourself with a project, low cost email archiving lets you quickly find the emails you need.

Providing the most affordable services on the market today, Securence is the most cost-effective choice for your email archiving needs. With our services, you can quickly, easily, and effectively maintain your company’s emails for your own records. This service will not only help you maintain better transparency, but it will also help your company run smoothly in the event of a server crash. If you are a small business looking for a low-cost email archiving service provider, be sure to contact Securence today.

3
Nov

How you can Benefit from the Lowest Cost 10-Year Email Archiving

Email archiving is an important aspect of running a modern business. We rely increasingly on email for our business-to-business communication, but we often don’t take the precaution to store those emails securely. Luckily, there is a low cost solution for email storage. It’s called “email archiving,” and Securence has the lowest cost 10-year email archiving program available.

Email archiving takes all of your company’s emails and stores them on an offsite server. These emails can be easily searched and organized and will include everything, up to and including deleted conversations. The lowest cost 10-year email archiving service offers many advantages to businesses of all sizes, adding extra security and convenience to your email system.

  1. Store Every Email

When you use the lowest cost 10-year email archiving service, you get a complete record of every email on that account, no matter if the email has been deleted or not. This is an extremely important feature, not simply for its transparency, but also for your ability to maintain your own records. Complete archiving lets you go through any and all emails relevant to important happenings in your company.

  1. Stay CompliantEmail Archiving

Businesses today must maintain certain data responsibilities. Some of these stipulations come from the government, but many others come from investors, banking institutions, and more. All businesses should maintain meticulous email archives in order to stay compliant with all the regulations and agreements used by their company. The lowest cost 10-year email archiving will not only help you maintain excellent professional relationships, but it will also keep you protected from a legal standpoint.

  1. Defend Yourself

No matter what kind of business you run, you may have to take legal action at some point in your future. Whether it’s being owed money or a breach of contract, many companies today will often lose key emails that could have helped them in court. With the lowest cost 10-year email archiving, your company can keep every single communication, so when you have to go to court, you have the evidence you need.

  1. Keep Searching

Probably one of the best uses of the lowest cost 10-year email archiving services is to simply look for the information you need. Emailing has become one of the most frequent ways in which we communicate, especially in business, so finding the relevant material for your task can be difficult. Email archiving allows for the simple search of your entire email domain. So, if you need everything on a specific project to re-familiarize yourself or need an attachment from a specific email, you can find it quickly and easily with email archiving services.

Securence is proud to offer the lowest cost 10-year email archiving service available in the entire world. With our professional and highly-advanced services, we offer top quality services while saving our clients’ money. If you are in need of email archiving for your business, be sure to contact us today to see how we can help you succeed.

8
Sep

CryptoLocker : What It Is and How to Avoid the Malware

The world of malware protection is constantly developing. Older methods that protected businesses from certain malware attacks are no longer working, and keeping up to date is a constant requirement. That is why many technologies exist to protect other businesses from malware, viruses, and information losses that cost businesses money. Today, that includes attacks that come in the form of Ransomware, also called CryptoLocker malware, which is a unique and dangerous malware strategy that’s affecting businesses around the world. But what is CryptoLocker malware and how can you protect your company against it? Here are some answers to common concerns about Ransomware and CryptoLocker malware.

Why are today’s malware attacks such a threat?

Today, malware attacks don’t always simply steal information, they hold it hostage. Instead of just stealing your information, CryptoLocker malware moves it to a different location and starts to shut down the functionality of your website and business-related software. Then, the attackers make a ransom demand to remove the malware. After you’ve paid, they return your files, and your system’s functionality, back to you. It’s a simple process, but one that can stop your business in its tracks, cost you substantial amounts of money, and compromise your entire enterprise.

CryptoLocker MalwareHow can you defend yourself against it?

Protecting against the CryptoLocker virus requires constant vigilance, and malware protection that is best handled by professional solution providers like Securence. To protect yourself against this new kind of malware, Securence uses cutting edge analytics to monitor email traffic patterns across its customer base. These analytics let us respond to new threats in real-time, using sophisticated heuristics that take many facets of email-borne malware into consideration. Everything from IP addresses, envelope senders, and message headers are scrutinized, as well as behavioral patterns and source code indicators associated with CryptoLocker and other Ransomware. Securence also performs a deep analysis on attached archive files (such as .zip, .7z, and .rar), as these are common ways that attackers deliver this sort of ransomware.

Why it’s so important?

Cybersecurity is one of the most advanced and constantly-changing fields in the world because new malware and exploits are being developed, spread, and used almost every day. Unlike other forms of attacks, like phone scams, malware attacks are costing businesses millions of dollars every year in lost productivity, clients leaving due to security issues, and other forms of money-losing consequences. If your company uses specialized systems to conduct its business, whether it’s a dedicated server, a business email service, or even a private server, you need protection from the latest forms of malware, including the CryptoLocker malware family of viruses.

Since CryptoLocker malware can be deployed in many different ways, and is constantly changing, you’ll need a comprehensive security system in place, including best practice protocols, comprehensive email filtering, and more. Securence has the experience, dedication, and expertise to help keep your business, and all of its information, securely. Using the latest strategies in addition to constant updating and maintenance, we help businesses stay safe from everything from common viruses to elaborate CryptoLocker malware schemes that cost businesses millions of dollars every year.

7
Sep

The Best Way to Protect Your Business against the CryptoLocker Virus

The world is changing, and so is the world of cyber security. With every leap in technology, every innovation, there are also highly advanced threats that come with it to harm others. It can come in many forms, from simple viruses to programs that steal identities, but none has been as prevalent and as damaging as the CryptoLocker Virus. Businesses around the world have suffered immensely from CryptoLocker Virus attacks since its invention in 2013. There is good news though, the virus can be stopped. Here is some information on what the CryptoLocker Virus is and how you can protect your company from this particularly insidious malware attack.

CryptoLocker VirusBefore we get into effective ways of protecting against the CryptoLocker Virus, it’s important to understand the virus itself.

CryptoLocker is a unique kind of ransomware that’s traditionally used to target businesses. It exclusively targets computers and servers running Windows, which is still the primary operating system of businesses. When successfully deployed, it encrypts data on the computer and related servers, making it inaccessible to the computer and anyone who would generally have access to that information. In its stead, a message is left with instructions on how to have the information encrypted, which usually includes a ransom price. Once the conditions are met, the data is decrypted, and you can continue on with your business.

How can You protect your business?

To protect your business against the CryptoLocker Virus, you need a comprehensive cybersecurity system that starts with effective email filtering and surveillance. Even to this day, the primary way that the CryptoLocker Virus deploys into systems is through emails, so you’ll need a way to scan and filter out all emails that could include these viruses, as well as the best practices in place to control your employees’ email habits. Without this, you could leave yourself susceptible.

Cyber attacks have only grown more complicated and more insidious as our technology improves and more information is stored online. The CryptoLocker Virus is just one such type of cyber attack that can shut down your business, extort money from you, and lead to other consequences that can cost your company. To stay safe, it’s important to have a comprehensive and effective cybersecurity plan in place. This includes automatic programs that can safely analyze attached archive files (such as .zip, .7z, and .rar files) to see if they’ve been infected with any kind of malware, including ransomware like the CryptoLocker Virus. Without this, your company, all its information, and your clients’ trust could be lost thanks to a single email attachment.

At Securence, we are up-to-date on the latest malware protective practices, including the effective means to protect your business against the CryptoLocker Virus. If your business has confidential information, proprietary software, email services, or even a private server, be sure to call us. We can set up the variety of services that your business needs to stay safe, protected, and successful in the changing world of cyber security.

2
Jul

Why CryptoLocker Prevention is Good for Business

With the number of viruses threatening computer systems seemingly increasing on a continual basis, it is difficult juggle these threats, while also running a successful business. In order to ensure that your company is protected at all times, it is our job to take a dynamic approach to filtering both inbound and outbound data, counterattacking the latest in spamming techniques and computer viruses as they evolve and appear. One particularly deadly breed of virus that is currently plaguing computer systems worldwide is the ransomware malware known as CryptoLocker, and its prevention is the best solution.

What is CryptoLocker?

CryptoLocker is a type of ransomware malware that infiltrates computer systems as a Trojan virus. Once affected, the virus will spread each time that the computer is booted up, leaving encrypted and inaccessible files in its wake. CryptoLocker prevention is key, because once these files are encrypted, it is impossible to access them without the decryption code held by the attackers. As the term “ransomware” suggests, once CryptoLocker has encrypted your files, the attackers will demand a ransom to be paid in exchange for the decryption key needed to unlock the affected files.

CryptoLocker Prevention

Paying the Ransom

If you haven’t successfully set up any form of CryptoLocker prevention and the malware infects your computer’s operating system, there are very few options left for you to reverse the damage. Most attackers will demand a ransom, usually to be paid in Bitcoin digital currency, in exchange for a decryption key. Seen as the first “decentralized” digital currency, Bitcoin is now the largest and most widely used form of digital money. Unlike other forms of currency, digital currencies are unregulated and cannot be shut down by governments at any time. As a result, there is no guarantee that you will ever receive a decryption key by paying the ransom.

The Importance of CryptoLocker Prevention

When dealing with ransomware malware threats, only CryptoLocker prevention will truly protect your business from potential harm. Securence produces the most effective and efficient email filtering possible as a result of our Signature-Based email filtering and management solution. Computer viruses are dynamic, constantly changing and adapting to overcome the systems in place to counteract them. In order to effectively combat these threats, your anti-virus software cannot solely rely on a single filtering method.

Securence is the anti-spam solution of choice; we have earned a reputation for overall effectiveness and accuracy while still offering low costs and maintenance. In order to ensure that your business is protected from any potential threats, it is important to be informed as to what those particular threats are; however, CryptoLocker prevention does not need to be a daily worry for you or your employees. Securence provides real-time protection from the latest threats—with 24-hour monitoring—so you remain informed, without detracting from your own business responsibilities.

If you would like to implement an anti-virus program that gives you the peace of mind in knowing that your files are safe and secured at all times, Securence Encryption & Security has your company’s best interests in mind. Contact Securence to discuss your CryptoLocker prevention options and protect your company’s sensitive data from online threats today.